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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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David Talkie

June 10, 2025

5  out of  5
rating by David Talkie
"Always courteous, competent, and professional service, received from John Wright State Farm Agency! Thank you"
We responded:
"Thank you David for your awesome 5-star review! We appreciate your kind words and confidence in me and the John Wright State Farm team! Thank you for your continued business over the years!! We truly appreciate your trust and support!!"
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Maria sanchez

June 10, 2025

5  out of  5
rating by Maria sanchez
"Paola Quinones provided an exceptional experience! Their customer service was outstanding—friendly, attentive, and genuinely caring. They went above and beyond to understand my needs and ensure I found exactly what I was looking for. Their sales expertise was equally impressive; they were knowledgeable, professional, and never pushy. I truly appreciated how smooth and enjoyable the entire process was. I highly recommend Paola to anyone looking for top-notch service and a seamless experience. Thank you for going the extra mile!"
We responded:
"Wow, thank you so much for your amazing review! We’re absolutely delighted to hear about your experience with Paola. She truly embodies the values of outstanding customer service, attentiveness, and professionalism, and we’re so glad her efforts made your experience smooth and enjoyable. Your kind words mean so much to us, and we’ll be sure to share them with Paola as well! If there’s anything else we can assist you with in the future, please don’t hesitate to reach out."
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Angelica Cervantes

June 10, 2025

5  out of  5
rating by Angelica Cervantes
"⭐️⭐️⭐️⭐️⭐️ Kimberly was very knowledgeable and incredibly helpful throughout the entire process. Her expertise made everything smooth and stress-free. Highly recommend!"
We responded:
"Angelica, Thank you for sharing your wonderful feedback and recommendation! We are thrilled to hear you had an incredibly helpful, smooth, and stress-free experience with Kimberly at our State Farm office! Your satisfaction is our top priority! It's our pleasure to assist you with your insurance needs. Please don't hesitate to reach out if need assistance in the future. We are here to help!"
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Ronald Hanko

June 8, 2025

5  out of  5
rating by Ronald Hanko
"I was looking for a better deal on my homeowners and auto policies and found it here. Kimberly spent about an hour writing up and explaining my options on my house and four autos. She was very professional and knowledgeable. Couldn't be happier."
We responded:
"Ronald, Thank you so much for your 5-star review! We are delighted to know you couldn't be happier with the professional and knowledgeable service you received from Kimberly on your homeowners and auto policies at our State Farm office! My team and I are happy to be your good neighbor! We appreciate your business! Welcome to the Wright Agency! "
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t serpico

June 6, 2025

5  out of  5
rating by t serpico
"experience was great..very helpful with everything. very happy"
We responded:
"We really appreciate your 5-star review of our State Farm office Tony! We are very happy as well to know you had a great experience with us; my team and I strive to be the best local insurance agency in the Joliet area! We look forward to continuing to support all your insurance needs. Thank you! "
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J. Brain

June 3, 2025

5  out of  5
rating by J. Brain
"Kim is always very helpful and professional. I just happened to stop in and she took the time to address my needs right away."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re always satisfied with the prompt, helpful, and professional service you received from Kimberly at our State Farm office! If you ever have any questions or need assistance in the future, please don't hesitate to contact our office. We look forward to continuing to support your insurance needs. "
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Diego Oyarce

May 30, 2025

5  out of  5
rating by Diego Oyarce
"Paola Quiñones has been the best agent I have ever had. her customer service is 1000/10. always very polite and points me in the right direction. she has responded to every single question with answers that has made my life so much easier. I usually bounce around from insurance companies but she is literally the reason I will stay at statefarm until the day she leaves (which is hopefully never). she deserves a promotion, raise, all of the above. Thank you Paola!"
We responded:
"Thank you so much for sharing your wonderful experience with Paola! 🌟 We're thrilled to hear that her exceptional customer service and dedication have made such a positive impact on your experience with State Farm. Paola truly embodies our commitment to putting customers first, and we’re so lucky to have her on our team. Thank you for being part of the State Farm family! 😊"
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Manuel Sanchez

May 26, 2025

5  out of  5
rating by Manuel Sanchez
"Paola has been great! She’s made every process easy and hassle free! She’s also very quick to respond to any questions we have! 10/10!"
We responded:
"Thank you so much for your kind words and glowing review! We're thrilled to hear that Paola has made your experience easy and hassle-free. Providing quick and responsive support is something we truly value, and it's wonderful to know Paola has delivered that for you. We appreciate your 10/10 recommendation and look forward to continuing to serve you in the future!"
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Sebastian Rosales

May 24, 2025

5  out of  5
rating by Sebastian Rosales
"Recently purchased a life insurance with Paola and it was the best decision! If you are in need of a life insurance policy don’t hesitate in reaching out."
We responded:
"Thank you so much for your kind words and for trusting Paola to assist you with your life insurance needs! We're thrilled to hear that you had such a positive experience and feel confident in your decision. Your satisfaction means the world to us, and we're here to support you every step of the way. Thank you again for your recommendation!"
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Brandy Saenz-Loya

May 15, 2025

5  out of  5
rating by Brandy Saenz-Loya
"I called recently to get an auto quote and Paola was very accommodating. I asked for multiple quotes and she had them sent to my email within an hour."
We responded:
"Thank you so much for your kind words and for taking the time to leave us a review! We’re thrilled to hear that Paola was able to assist you efficiently and accommodate your needs. Providing prompt and personalized service is always our goal, and it’s wonderful to know that you had a positive experience. If you have any other questions or need further assistance, please don’t hesitate to reach out—we’re always here to help!"
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Gloria Realty LLC

May 15, 2025

5  out of  5
rating by Gloria Realty LLC
"I recommend Paola from this office 100%. She is always great and patient with all my customers questions that I refer her. She sure is the best and I trust her with all my clients to be well taken care of 🙏"
We responded:
"Thank you so much for your kind words and glowing recommendation! We truly appreciate your trust in Paola and are thrilled to hear how much she has impressed you and your clients with her patience and dedication. She is indeed a valued member of our team, and it’s rewarding to know she’s making such a positive impact. We look forward to continuing to provide excellent service to you and everyone you refer to us. Thank you again for your support!"
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Katelyn Kozielski

May 15, 2025

5  out of  5
rating by Katelyn Kozielski
"Paola was extremely helpful and attentive. We love this office and its staff!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Paola was able to provide helpful and attentive service. Our team works hard to ensure every experience is a great one, and it means the world to us that you love our office and staff. We truly appreciate your support!"
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Carly Bickett

May 13, 2025

5  out of  5
rating by Carly Bickett
"Kimberly has always been so helpful and kind every time I need her assistance with something. Definitely makes my moving experiences that much easier when I can rely on her to make quick adjustments to my renter's insurance!"
We responded:
"Carly, Thank you for your 5-star review! It's our pleasure to assist you with all your insurance needs. We are delighted to know you're satisfied with the help you received from Kimberly with your renter's insurance needs. We truly appreciate your feedback!"
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EdithMorales TheBoss

April 15, 2025

5  out of  5
rating by EdithMorales TheBoss
"I recently had the pleasure of working with State Farm Insurance. I contacted them because I was closing on a property and needed insurance beforehand. We all know State Farm is one of the best. Kimberly Kowalski was my representative and she was excellent. I didn't have to deal with the backend as she took charge of everything. I highly recommend them. Thank you!"
We responded:
"Edith, Thank you! We appreciate your 5-star review and your recommendation! We are delighted to know you had a great experience with Kimberly at the John Wright State Farm office. It's our pleasure assisting you and your insurance needs. If you ever have any questions or need assistance, don’t hesitate to reach out. We are here to help! Welcome to State Farm!"
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Dante Petrone

April 12, 2025

5  out of  5
rating by Dante Petrone
"I inquired about life insurance - Paola was extremely helpful throughout the process and helped answer all my questions. Thank you State Farm and Paola for providing excellent service."
We responded:
"Dante, We appreciate you taking the time to review the John Wright State Farm office! We’re delighted to know you had an excellent experience with Paola! We look forward to continuing to support your insurance needs. We're here to assist you!"
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M W

April 11, 2025

5  out of  5
rating by M W
"Kimberly Kowalski has been my agent for about 3 years. She is always kind, friendly and eager to help. I needed to insure a second vehicle in another state and she thoroughly investigated my options and got back to me quickly. She even helped me vet the available agents in that area. She is a joy to work with!"
We responded:
"Margaret, Thank you for your fantastic review! We’re thrilled to hear your positive experiences with Kimberly. I'm glad to know you’re satisfied with the service at the John Wright State Farm Agency. If you ever have any questions or need assistance, don't hesitate to reach out!"
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Ryan Mahoney

April 2, 2025

5  out of  5
rating by Ryan Mahoney
"Bridgette was great, very helpful with the process of insuring a car."
We responded:
"Ryan, We appreciate your 5-star review! We are delighted to know you had a great experience with Bridgette at our State Farm office! Thank you for trusting us for your insurance needs. Welcome to the Wright Agency!"
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Nathan hoffman

April 2, 2025

5  out of  5
rating by Nathan hoffman
"Super helpful!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Dub C

March 27, 2025

5  out of  5
rating by Dub C
"I recently purchased a Lexus is300 and needed a quote for auto and little did I know with life insurance you save a lot more money combining both policies! I’m 28 and i saved a lot of money a year/month based on both plans. Paola helped me with my policies and I wouldn’t ask for any other agent than Paola. She helped me with any question or concerns. Quoted within a minutes!! Super fast and knows both English and Spanish. The Lexus is a sports car but I don’t drive fast anymore so I also upped the level coverage and used Safe and Save which adds more coverage depending on your speeding and driving record. Thank you so much. God bless and ask for Paola :) I’d like to add on the safe and save, I’ve saved 100$ a month just but using the extra coverage. Thank you for that. 6 months after my reviews comes up, I’ll be saving an additional more money from the coverage. Cheers to saving more money! Thank you Recientemente compré un Lexus IS300 y necesitaba una cotización para mi auto. ¡No sabía que con un seguro de vida se ahorra mucho más dinero combinando ambas pólizas! Tengo 28 años y ahorré mucho dinero al año/mes con ambos planes. Paola me ayudó con mis pólizas y no buscaría a ninguna otra agente que no fuera Paola. Me respondió a todas mis preguntas e inquietudes. ¡Cotizó en minutos! Superrápida y sabe inglés y español. El Lexus es un auto deportivo, pero ya no conduzco rápido, así que también elegí Safe and Save, que agrega más cobertura según el exceso de velocidad y el historial de manejo. Muchas gracias. Que Dios los bendiga y pido por Paola"
We responded:
"Thank you for reviewing the John Wright State Farm office! I'm pleased to know you had a positive experience with Paola. It's our pleasure assisting you and your insurance needs. If there is anything else we can do to help, please let us know!"
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Kristi Kroll

March 27, 2025

5  out of  5
rating by Kristi Kroll
"I just took out a life insurance policy with Paola and feel so relieved. Thank you Paola and StateFarm for helping me set up a reliable system for life. Always a pleasure working with you!"
We responded:
"Kristi, We’re thankful for your feedback! I'm glad you had a good experience with Paola. It’s our pleasure to assist you with all your insurance needs. If there is anything else we can do to help, please let us know!"
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NaNa M

March 21, 2025

5  out of  5
rating by NaNa M
"Yailin was amazing to work with. She was thorough and helped answer a lot of my questions. I highly recommend working with her for your insurance needs."
We responded:
"NaNa, Thanks for your feedback! We’re thrilled to know you had an amazing experience with Yailin! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Jean Johnson

March 20, 2025

5  out of  5
rating by Jean Johnson
"I recently changed my home and auto insurance to State Farm. I spent considerable time getting quotes and I chose the John Wright office on Essington in Joliet. I worked with Kimberly Kowalski who gave me the best service I’ve ever received. Kim was very professional and friendly. She gave me several options, explained everything, and answered all my questions. She was very down to earth and returned my calls promptly, without using high pressure tactics. I look forward to partnering with State Farm and I highly recommend calling them if you are looking for insurance. You won’t regret it!"
We responded:
"Betty Jean, We are honored by your positive feedback and thrilled to know you had the best experience ever with Kimberly! Your satisfaction is our top priority! It's our pleasure to assist you with your insurance needs. Please don’t hesitate to reach out if you need assistance in the future. We are here to help!"
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Rosie Roberts

March 19, 2025

5  out of  5
rating by Rosie Roberts
"Miss Kimberly was very professional courteous concerned and informative to my needs I've been waiting to have insurance with state farm for a long time and now that I'm here I'm intending to stay thank you state farm for accepting me and miss Kimberly and state farm team please continue doing the great job that you're doing thank you 😊 again."
We responded:
"Rosielee, Thank you for taking the time to give us such a great review!! We strive to provide outstanding service! I am delighted to know you had an amazing experience with Kimberly! We are here to help with all your insurance needs. Welcome to John Wright State Farm Agency! "
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Marilyn Vollmer

March 14, 2025

5  out of  5
rating by Marilyn Vollmer
"John Wright State Farm is very helpful. His staff is also very helpful. My husband and I are very satisfied. We give them 5 stars."
We responded:
"Marilyn, Thank you for your 5-star review!! I'm glad my team and I were able to help you with your insurance needs! Thank you for your continued business!!"
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Tony Nakis

March 6, 2025

5  out of  5
rating by Tony Nakis
"Fantastic staff and Fantastic service. I moved all my insurance to John Wright's office, they saved me alot of money and made the process very painless"
We responded:
"Thanks Tony! I appreciate your 5-Star review! It's our pleasure to assist you with your insurance needs. Thank you for your trust in me and my staff! If there is anything else we can do to help, please let us know!"